Cancellation & Refund Policy

This policy explains how cancellations, returns and refunds work for orders placed on https://taswiro.in. We want you to be happy with every print. If something is wrong, tell us and we will fix it.

Cancelling an order

• You can cancel an order for a full refund any time before it is dispatched.
• To cancel, contact us as soon as possible with your order number. Phone: +91 77038 93729 · Email: taswiro.support@gmail.com · Address: 954-B, Khanna Nagar, Loni Dehat, Ghaziabad, Uttar Pradesh 201102
• Once an order has been dispatched it cannot be cancelled, but the damaged / wrong item process below still applies.

Damaged, defective or wrong items

• If your order arrives damaged, defective or is not what you ordered, email us within 7 days of delivery with your order number and clear photos of the item and the packaging.
• After we review it, we will send a free replacement or refund you, whichever you prefer.
• Please keep the original packaging until the claim is resolved.

Change of mind

Prints are produced for each order, so we cannot accept returns or give refunds for a change of mind, a different colour preference on screen, or a wrong choice of size once the order has been dispatched.

How refunds are paid

• Approved refunds are issued to the original payment method (card, UPI, netbanking or wallet) used at checkout.
• Refunds are initiated within 2 business days of approval and usually reach your account in 5–7 business days, depending on your bank or payment provider.
• If a payment was deducted but your order was not confirmed, the amount is automatically reversed to your account, typically within 5–7 business days. Contact us if it does not appear.

Contact

Phone: +91 77038 93729 · Email: taswiro.support@gmail.com · Address: 954-B, Khanna Nagar, Loni Dehat, Ghaziabad, Uttar Pradesh 201102